NetPro1 respects the intellectual property rights of others. If you believe that your copyrighted work or the copyrighted work of someone you are authorized to act on behalf of has been copied and has been posted, stored or transmitted using the NetPro1 Service in a way that constitutes copyright infringement under the DMCA, please submit a Takedown Notice to NetPro1, pursuant to the DMCA, by providing NetPro1’s Copyright Agent with the following written information:
(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
(b) a description of the copyrighted work that you claim has been infringed upon;
(c) a specific description of where the allegedly infringing material is located;
(d) your address, telephone number and email address;
(e) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
(f) a statement by you, made under penalty of perjury, that the information included in your notice is accurate and that you are either the copyright owner or authorized to act on the copyright owner’s behalf.
If you believe that a NetPro1 subscriber or account holder has engaged in repeated infringement of your copyrighted materials in connection with the NetPro1 Service, please provide our designated copyright agent (see below for more details) with information sufficient to show that the subscriber or account holder is a repeat copyright infringer.
DMCA notices, counter-notices and repeat infringer information should be delivered to NetPro1’s designated Copyright Agent:
NetPro1 Infringement / Abuse Agent
abuse@netpro1.com
(830) 563-4100
Copyright © 2022 NetPro1 - All Rights Reserved. NetPro1 participates in Carrier Grade NAT, as does many Internet Service Providers (ISP). This means customers who use our service will not always have the same public IP address. The public IP address can and will change periodically. If customers participate in hosting online games, use security cameras, or conduct any port forwarding, they will be required to purchase a Static IP. This will provide them with a consistent IP address for the port forwarding to work properly. These Static IPs cost an additional $20 per month for a single /30 IP address which will provide up to 1 usable IPs. Plus any setup charges. Charges for support not NetPro1 equipment or routers. Site Visit $100.00 Labor per hour $125.00. Residential service speeds not guaranteed this is best effort network only.
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