A valid speed test can only be derived by connecting your device (Lap Top or PC) directly to your router.
Speed tests from any wireless device or over a wireless connection is only as good as the wireless signal within your residence/office. Wireless routers, access points and extender’s signals can degrade throughout the structure of the home or office.
If you are experiencing slow speeds, do not test from a smartphone, tablet, gaming system (Xbox, Xbox 360) or any device connecting over your home/office wireless network. Speed tests from gaming systems that are legacy releases and are no longer supported by the manufacturer will not provide a valid speed test.
Programs running in the background like automatic updates and Google Drive synchronizing can cause degraded speed results. Speed tests that are run while using your internet connection will only show you the remaining bandwidth available. For example, if you have a 5 Mbps plan and you are using 4 Mbps, your speed test results should be around 1 Mbps.
If this describes your scenario, it may be time to increase your speeds. NetPro1 High Speed Internet – 50Mbps Speeds Available Now! Tired of Slow Unreliable Service? Try the highest rated Internet in the area! We are continuously upgrading our network for speed, reliability and coverage to keep you connected. Call us at 833-638-7761 and we can get your speeds increased right away!
Copyright © 2020 NetPro1 - All Rights Reserved. NetPro1 participates in Carrier Grade NAT, as does many Internet Service Providers (ISP). This means customers who use our service will not always have the same public IP address. The public IP address can and will change periodically. If customers participate in hosting online games, use security cameras, or conduct any port forwarding, they will be required to purchase a Static IP. This will provide them with a consistent IP address for the port forwarding to work properly. These Static IPs cost an additional $10 per month for a single /30 IP address which will provide up to 1 usable IPs. Plus any setup charges. Charges for support not NetPro1 equipment or routers. Site Visit $100.00 Labor per hour $125.00. Residential service speeds not guaranteed this is best effort network only.
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